Flug Flughafen Frankfurt - Newark Liberty ab 346 € - Günstige Flüge von Flughafen Frankfurt nach Newark Liberty ab 346 € - KAYAK (2023)

Only a bottle of water. It was an air baltic flight and crew, not a swiss.

Freundliche Crew, sehr guter Service. Kabine des Airbus A330-300 nicht ganz auf dem aktuellen Stand

Da ich praktisch den ganzen Flug durchgeschlafen habe kann ich nicht viel dazu sagen 😁

Positiv: "Endlich geregelter Ausstieg. Find ich super"

Negativ: "Reckless and inconsiderate airline. The only carrier refusing to modify travel due to Covid-19 pandemic"

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Negativ: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "Awful!!!"

Positiv: "The crew was very professional and helpful. If you travel Business Class it is very pleasant. But if you are traveling Economy the boarding management and economy seats suck! Many people were complaining about how narrow the economy seats are on the A320/330 aircraft."

Negativ: "Swiss has finally done it! If you are a person who is large framed, around 225 lbs or higher you will not fit into their economy seats. I'm quite athletic and not obese but large framed (ex- football player), I could not sit squarely in the seat as my hips were severely pinched. Misery :("

Negativ: "The baggage took a really long time to be delivered to the carousel"

Positiv: "The AC was working well during the flight. Food was so much better than United and crew was very nice and helpful."

Negativ: "The seats in economy class are horrible, I had to get up every hour for a short stretch. The entertainment system remote control was very sticky, quite disgusting. Good think I carried some disinfecting wipes."

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"

Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"

Negativ: "der Gang ist ziemlich eng zum laufen"

Positiv: "gut organisiert"

Negativ: "Snack war eiskalt"

Positiv: "Crew was great. Comfortable seats. Grateful they held the plane when we had a late arrival in Zurich"

Negativ: "Swiss generally should be more helpful/accommodating with transfers - especially at mammoth airports like Zurich. We had 10 minutes to transfer - and my mother requested wheelchair support, which never came. Just a disaster in that regard."

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"

Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"

Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"

Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"

Positiv: "Food was great, creww was very nice"

Negativ: "Following our request, such has being seated next to each other and not only having one person being upgraded when we're two."

Positiv: "Ja"

Negativ: "Zügiger einsteigen."

Negativ: "Verspätung, Informationen beim Boarding"

Positiv: "Aufmerksame Crew. Saubere bequeme Sitze,"

Negativ: "Etwas eng. Die Knie stoßen am Vordersitz an."

Positiv: "Great service on board, easy boarding, on time departure and early landing"

Negativ: "Seat pitch is a bit narrow and seats not as comfortable as they could be (short-haul business)"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."

Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Negativ: "Verspätung"

Positiv: "Keine Vepflegung und Unterhaltung. Ganz normal fūr einen 50 Minuten Flug"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Positiv: "Es war alles im grünen Bereich, wenn man einmal vom allgegenwärtigen Sound von gefühlt 100 übermüdeten Kleinkinder und Babies absieht. Die Sandwiches schmecken gut und die Biberli auch. Eine gute Verpflegung für einen solch kurzen Flug."

Negativ: "Schade, dass der Flug so spät ist. Ich sags jetzt trotzdem, auch wenn laut Watson nun alle Flugbegleiter/innen mit den Augen rollen werden: Ich vermisse den Tomatensaft. Er befriedigt mein Bedürfnis, ein Glas in der Hand zu halten und gleichzeitig etwas salziges zu mir nehmen zu können."

Positiv: "nice flight"

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"

Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Positiv: "Staff, food, on board entertainment all very impressive. Great flight."

Positiv: "Verständnisvolle Flugbegleiterin, die uns auf zwei freie, nebeneinanderliegende Sitzplätze hinwies."

Negativ: "Beim Check-in wurden uns (im Gegensatz zu den anderen Passagieren) keine Sitzplätze zugeteilt. Beim Boarding wurden uns, obwohl wir gemeinsam gebucht und eingecheckt hatten, Sitzplätze in zwei verschiedenen Reihen zugeteilt."

Negativ: "Because we missed our connection on our incoming flight, due to a delay leaving Newark by Swiss, Swiss cancelled our returning flights. So when we got to the airport on our return day, we were not booked on any flights. We were required to stay overnight and take a United flight home. Will avoid Swiss in the future."

Negativ: "Entertainment system was not working"

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."

Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "Sehr freundliches Personal am Check-in"

Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"

Positiv: "Though I was never sent an email for my daughter's check in, I had a different reservation for her but still under my name and same email, when I called on the phone the people were pleasant. They still never provided me with an email though and information allowing me to have my daughter checked in. they only provided me with her reference number."

Negativ: "All in all we had a poor experience and my family and I were disappointed. I'm about to book yet another ticket for my brother, but this time I'm not considering Swiss Air. Just so you know, I'm a very positive person and appreciate every polite and courteous gesture. Unfortunately this experience didn't allow me to do so."

Positiv: "A good airline and a good flight. Lots of entertainment options."

Negativ: "Zurich is a confusing Airport, where signs are not obvious, and the queues are poorly formed. They should improve that for sure."

Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Positiv: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."

Negativ: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."

Positiv: "Hilfsbereitschaft und Freundlichkeit des Personals. Das Essen war sehr gut!"

Positiv: "Leicht verspäteter Abflug, aber nur um ein paar Minuten. Das Boarding ging schnell und unkompliziert, obwohl der Flieger ausgebucht war. Platz fürs Handgepäck gab es genug, da grössere Handgepäckstücke kostenfrei abgegeben werden konnten. Beim Einstieg bekamen wir auch gleich ein Tütchen Chips in die Hand gedrückt. Getränke wurden später auch noch gereicht."

Negativ: "Aufgrund den Wetterverhältnissen mussten in Zürich die Anflugswege abgeändert werden. Wir flogen ein paar Schlaufen und und landeten so etwas verspätet in Zürich."

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"

Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"

Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"

Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "Everything was very good. From the staff, to the food and comfort. Excellent!"

Positiv: "Crew was wonderful"

Negativ: "For this COVID to be over"

Negativ: "just an old plane. still had ashtrays in it. but overall ok because arrived safely and professionalism of staff was quite commendable"

Positiv: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."

Negativ: "Delta should have figured out a way to not delay the flight. Every flight was delayed."

Positiv: "Yes, the crew was helpful and patient. The food and drinks were good."

Negativ: "Clarity in the PA system could be better. Too much background noise."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Everything was amazing"

Positiv: "Delta does an overall nice job."

Negativ: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Positiv: "Crew was great especially Fawn. Best flight attendant I’ve had."

Positiv: "Empty seats direct into Indy."

Negativ: "Rough landing."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "Food was ok...cramped space"

Positiv: "Entertainment choices were plentiful."

Negativ: "The flight attendants were borderline rude. No eye contact, no smile, not helpful when asking a question (overhead compartments were full in my section; I asked what I should do, response: „ I don’t know either“ and walked off. I went to find a spot further up the aisle..."

Positiv: "Nice crew"

Negativ: "Late flight due to ground hold EWR. Two screaming kids immediately behind me."

Positiv: "Comfort"

Negativ: "WiFi never connects food"

Positiv: "The staff are great very nice pleasant"

Negativ: "Wifi doesn't work for long time and have wait long periods to watch something. TV on head reat is nice"

Positiv: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."

Negativ: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."

Positiv: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"

Negativ: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"

Negativ: "Need vegetarian meal in first class"

Positiv: "Seats more comfortable, plan wasn’t too full"

Negativ: "No charging port for cellphone."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everything. Very nice accommodating ok"

Positiv: "Crew and boarding were great, which I expect from a premium carrier like delta."

Negativ: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Positiv: "drink carts came around twice"

Negativ: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Positiv: "The staff was efficient and kind"

Negativ: "The plane was late for weather reasons and they overbooked the flight they had to offer $400 for next flight wasn’t until the next morning.. no entertainment system on plane"

Negativ: "No LCD screen for entertainment."

Positiv: "Der Flug fand immerhin statt"

Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Personnel was friendly and accommodating"

Negativ: "Delayed half hour and no leg room"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"

Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Smooth flight"

Negativ: "45 minute delay (due to airport, not airline"

Positiv: "Power outlets, snacks, beverages."

Negativ: "Boarding (goes faster if the rear of the plane boards first), delay, insufficient space at seat, no advance notification of needed app for entertainment access, app not available on kindle fires."

Positiv: "Crew was nice. Flight very smooth"

Negativ: "We had to get seats at boarding because of the flight delay. She offered us two seats in the back. I knew they don't pushback so I said no. She had given the woman ahead of me two seats in comfort plus. Did not offer that and was rude. There were at least a few empty seats in that area. As a courtesy to us having 1)been delayed in Costa Rica. And then 2) a long wait for the connecting flight in Atlanta it would have been reasonable to offer those seats. Which remained empty"

Positiv: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Positiv: "Left on time, no hassles at boarding. We were in premium economy and seating was comfortable for both of us, not-too-tall people. FA were quite friendly."

Negativ: "One bathroom wouldn't flush, which was a problem with limited facilities and a full flight."

Positiv: "Good"

Negativ: "Seats"

Positiv: "Convince of the online apps and the TSA precheck"

Negativ: "The aircraft was noisy, and the seats were very uncomfortable and extremely close together.."

Positiv: "friendly staff check in was fast food was good"

Negativ: "as always not enough room in the seats"

Positiv: "Flight attendants were friendly."

Negativ: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."

Positiv: "Nothing"

Negativ: "Delay and inoperative Sattelite TV"

Positiv: "Nice regional jet!"

Negativ: "It was a regional jet..."

Positiv: "Variety of entertainment options, much was complementary, which was definitely a neat addition."

Negativ: "There was a bit of a delay right before boarding, which was not the airline's fault, but air traffic control at the destination. Unfortunate, but things happen."

Positiv: "the inflight service and the quality of food was outstanding."

Negativ: "some choice of indian movies would be appreciated."

Positiv: "Boarding was efficient"

Negativ: "My luggage didn't arrive with me"

Positiv: "Polite and efficient"

Negativ: "Nothing"

Positiv: "The crew was very accommodating and helpful and the new entertainment systems with the free movies are awesome. Because of the heat in the cabin we received additional beverage service and follow up waters"

Negativ: "The air above my seat wasn't working for the duration of the flight and there were problems with the air throughout the cabin so it was uncomfortably warm for the whole flight."

Positiv: "I'm not sure but it seemed as though the isle was wider than before or other airlines. It looks as nice not having the beverage cart hit my elbow when it went down the isle."

Positiv: "On time, friendly crew"

Super Crew / Great Entertainment System

Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline

Negativ: "Friendlier crews"

Positiv: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Positiv: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."

Negativ: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Negativ: "Klm is the best, even on a 40min they served small breakfast."

Positiv: "Terrific hot breakfast in bus. class"

Negativ: "Window did not darken like the others."

Positiv: "Nice crew, good food."

Negativ: "Both bathroom were not working in business class area."

Positiv: "Flight arrived on time"

Negativ: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Positiv: "The crew was informative"

Negativ: "Inflight sandwiches"

Positiv: "Comfortable seat, great crew."

Negativ: "Flight delayed, no USB port and no entertainment"

Positiv: "Top sympathische Crew"

Positiv: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"

Negativ: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Positiv: "Die Crew war nett."

Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Friendly crew"

Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"

Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."

Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "pünktlichkeit"

Positiv: "Nichts"

Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Negativ: "Long haul flight made pleasant by KLM"

Positiv: "Alles ok"

Positiv: "very attentive crew"

Negativ: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Negativ: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"

Negativ: "schon besser im Flieger gegessen"

Positiv: "Good comfortable seat with extra leg room. Pleasant crew."

Positiv: "Smooth flight."

Negativ: "Seat a little cramped."

Positiv: "Efficient boarding system, clearly signposted. Professional staff"

Positiv: "The service"

Negativ: "The seats"

Negativ: "Our lougage did not arrive"

Negativ: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."

Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."

Negativ: "That it didn’t happen."

Positiv: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Positiv: "Able to fly direct to ansterdam"

Negativ: "Have to lay over on the way back. More expensive than other airlines."

Positiv: "Everything is top notch for an airline company."

Negativ: "Nothing.... I enjoyed every moment of the flight."

Positiv: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."

Negativ: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Positiv: "Overall everything was ok."

Negativ: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Positiv: "Nothing"

Negativ: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Negativ: "Please Endeavour to put the expiration date on the food served in the flight."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Positiv: "Nice seats, comfortable."

Negativ: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Positiv: "The food and the punctuality"

Negativ: "The technology in interteiment is not touch screen"

Positiv: "Excellent experience with the cabin crew."

Negativ: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Positiv: "Pünktlich und Gepäck gut angekommen"

Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."

Negativ: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"

Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Der Flug war überbucht, so dass wir erst im zweiten Anlauf Plätze bekamen. Der Check-in mit den Automaten in Wien ist eine Zumutung. In Berlin war die Ankunft des Fluges nicht bekannt. Es dauerte ca. eine halbe Stunde, bis wir von Bord gehen konnten. Entsprechend lang dauerte auch die Gepäckausgabe. Das ist aber ein Problem des Flughafens BER (wen wundert das?) und nicht von Austrian Airlines.

Trotz zweimaliger Mail und Einstellungen im Profil war keine „dairy free“ Essen möglich :(

keine warmen Getränke, Wasser oder Bier nur zum Kauf

Positiv: "Perfect"

Negativ: "More food"

Positiv: "The crew was kind, the flight was on time and alll in all was just as expected."

Positiv: "The crew. The punctuality."

Negativ: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."

Negativ: "Leider nicht pünktlich"

Positiv: "The crew was so friendly"

Positiv: "Why the 3 hours delay?"

Negativ: "Be on time"

Positiv: "Tolle Crew"

Negativ: "Abgeranztes Propellerflugzeug"

Positiv: "Service"

Negativ: "Sitzabstand und die Klimaanlage an den Füßen nicht so kalt stellen."

Positiv: "Freundlichkeit der Crew."

Negativ: "Die Turbulenzen. Leider nicht beeinflussbar."

Positiv: "Lufthansa crew very professional"

Negativ: "More upgrade to be available"

Negativ: "Verspätung war unschön."

Negativ: "Pünktlichkeit"

Positiv: "Friendly crew"

Negativ: "Boarding was a little off because we had to wait longer than expected for bused to bring us to plane . They should have Waited until buses arrived and then had passengers go through the gates so everyone could remain seated at the gate and not wait 20 minutes while standing."

Positiv: "Wifi onboard"

Negativ: "Wifi über paypal buchbar, aber Paypal verlangte SMS authentifizierung, was während des Fluges logischerweise nicht ging."

Positiv: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."

Negativ: "Poor selection of films on the entertainment system."

Positiv: "Amazing"

Negativ: "Nothing"

Negativ: "Personal am Gate überfordert und extrem langsam. Alles verspätet: Informationen, Boarding, Abflug, Ankunft, Aussteigen - wie bei Austrian "normal". Daher fliege ich mit Austrian nur dann, wenn es nicht anders geht."

Negativ: "Pünktlich abfliegen, schnelle Gepäckabwicklung, wenigstens noch eine salzige Alternative zu süß"

Positiv: "The wafer bar. Pilot had a good landing in high winds and snow."

Negativ: "Nothing to complain."

Negativ: "Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von Eurowings"

Negativ: "Keine Info über Verspätung Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von TAP"

Positiv: "nicht viel"

Negativ: "laut , eng , klein , unpünktlich"

Positiv: "Nettes Bodenpersonal"

Negativ: "70 Minuten Verspätung auf einem 40 Minuten Flug Nicht mal die Auswahl zwischen süß und salzigem Snack"

Positiv: "Everything from boarding, service on board, disembarking--- easy and efficient--polite and friendly"

Negativ: "Nothing"

Positiv: "Um diese Zeit wird das Programm abgespult, da erlebt man selten highlights. Allerdings war die abgespulte Leistung i.O."

Negativ: "Leider war das Flugzeug sehr voll, somit war es unangenehm eng."

Positiv: "Das Flugzeug war sehr angenehm, vermutlich noch relativ neu. Das Entertainment-System fiel dadurch positiv auf, dass es funktionierte, viele praktische Auswahlmöglichkeiten. Vglw. gutes Essen, welches den Europäern auch freundlich serviert wurde."

Negativ: "Offenbar war ein Teil des Personals nicht ganz frei von Vorurteilen ggü. Asiaten. Die unterschiedliche Behandlung fiel bei einigen Gelegenheiten auf. Leider war das ansonsten angenehme Flugzeug sehr eng und voll besetzt."

Negativ: "Flug ist ausgefallen"

Negativ: "Maschine ist 40 Minuten zu spät nach Berlin gekommen, in Summe 100 Minuten Verspätung, das Bodenpersonal war dann zu wenig um mit der Verspätung halbwegs umgehen zu können."

Positiv: "Dass es nur eine Stunde Verspätung war"

Negativ: "Dass Swiss gebucht wurde und Austria ihn durchführte, dass die Anschlussverbindungen nicht geklappt hat"

Positiv: "It was a high quality service hands down."

Negativ: "The available entertainment choices were a little limited."

Positiv: "Overall it was a good trip and staff was helpful."

Positiv: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Positiv: "Great service on board the plane."

Positiv: "Der Flug ist pünktlich gestartet. Die Maschine machte einen ausgesprochen sauberen Eindruck. Das Flugpersonal war sehr freundlich."

Negativ: "Difficulty getting to flight"

Positiv: "On time"

Negativ: "I have been selected for additional screening at Vienna airport which was very time consuming and not very pleasant"

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."

Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Negativ: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"

Negativ: "Kein Essen"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Negativ: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Positiv: "It was a very safe trip"

Negativ: "Small space in Economy class"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."

Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."

Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

We liked the extra room in premium economy . They should have emphasized that the ear plugs can be recycled upon leaving the plane. We appreciated two meals on the long flight. Flight attendants were friendly and professional.

Crew helpful

It was ok



Das Boarding ist bei Lufthansa auch nach zwei Jahren Corona immer noch eine Katastrophe. Keine Ansage der Gruppen, so das alle gleichzeitig zum Boarding rennen. Das gleiche beim Aussteigen. Volle Gänge keine Ansage über einen geregelten Ausstieg. Leider kümmert sich die Lufthansa offensichtlich wenig um die Gesundheit der Passagiere.

Frankfurt - Paris ist der Business Class lohnt sich nicht - es gibt kaum einen Unterschied!

enge Business Class - wenn nicht als Zubringer mitgebucht, unnötig

Negativ: "Bereitstellung von Einreiseformulare Mexiko (Nutung der Flugzeit für das Ausfüllen)"

Positiv: "Die Crew war nett. Der Sitz war bequem."

Positiv: "nicht angetreten"

Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Positiv: "Flug war püntlich"

Negativ: "teuer"

Positiv: "Desinfektionstuch an Board erhalten."

Negativ: "Freundlichkeit einzelner Crew-Mitgliwder."

Negativ: "Verspätetes Boarding früher ansagen."

Positiv: "The crew"

Negativ: "The seat space and food"

Positiv: "The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!"

Negativ: "It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight."

Negativ: "2 Stunden Wartezeit an der Passkontrolle"

Negativ: "Statt Streichung des letzten Fluges am Freitagabend eine Durchführung des selbigen"

Positiv: "the price"

Negativ: "everything else food seats service ..."

Positiv: "Guter Flug"

Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Positiv: "Freundliche Crew, auch schon am Boden"

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "People in economy who have no common sense and put their seat all the way back into the personal space of the person sitting behind them. They should not be able to recline that far. If they need that much room take first class."

Negativ: "Internetverbindung war vergleichsweise langsam"

Negativ: "Great Airlines, accommodating"

Positiv: "The flight was on time."

Negativ: "One of the flight attendance made hand gestures indicating eating when I asked him to repeat the dinner choices. That was very rude."

Positiv: "guter Lufthansa Standard"

Negativ: "KEIN WiFi... 2019... really?"

Positiv: "Crew and flight were great. overall excellent experience."

Positiv: "professioneller Empfang am Gate trotz Verspätung infolge Verspätung des vorausgehenden Fluges..."

Positiv: "Nichts"

Negativ: "Der Flug hätte nicht storniert werden sollen."

Positiv: "die crew"

Negativ: "platz,bestelltes veganes essen nicht bekommen ! , beinfreiheit , qualitaet des essens !"

Positiv: "Sonst ok"

Negativ: "15 min Verspätung"

Positiv: "I liked the part of entertainment, bunch of free movies we could watch"

Negativ: "the Meals. It could have been perfect when there was other options than vegetarian."

Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."

Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."

Negativ: "Das Essen war ok."

Positiv: "lots of crew members, flight landed a few minutes early."

Negativ: "although i booked a reservation with 2 passengers, they didn't seat us together and were not helpful at all when we asked them to switch (they assigned middle seats in different rows, so i wasn't able to just ask another passenger to switch). the agent's attitude at the gate was "too bad""

Positiv: "Comfortable with good food, drink, entertainment and service. Flight left on time."

Negativ: "NA"

Negativ: "Sehr unaufmerksames Personal. Essen wurde vergessen, Amenity Kit fehlte"

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "The welcome drink was excellent! The food was fabulous...especially the warm bread! And the seat was so comfortable! Lufthansa has become my favorite airline! It was well worth every penny!"

Positiv: "Ordentliche Platzverhältnisse auch in der Economy Class."

Negativ: "Das Boarding lief total chaotisch ab, erst wurden wir zu Fuß über den halben Flughafen geleitet, am Gate mussten wir lange auf einen Bus warten und dieser fuhr dann wiederum über den halben Flughafen zurück bis ganz ans Ende wo das Flugzeug stand. Im Flugzeug war es bereits sehr voll, so dass wir nicht unbedingt freundlich darauf aufmerksam gemacht wurden, dass wir eventuell nicht unser gesamtes Handgepäck mitnehmen können. Schließlich fand sich doch noch ein Platz in den Staufächern der Business Class, mit dem Hinweis, da hätten wir aber nochmal Glück gehabt."

Positiv: "Das Personal war OK."

Negativ: "Da sich der Abflug kurzfristig von 7:00 Uhr auf 9:00 verzögerte fand ich dann doch etwas zu lang die Wartezeit."

Positiv: "impressed with the food and service of the crew"

Negativ: "too crowded for too long baggage was damageed not sure who was responsible"

Positiv: "Flugpersonal war OK. Sehr gute Unterstützung bei den Problemen mit der Austrian Airlines"

Negativ: "Es gab einen Swandwitch. Für die kurze Flugdauer völlig ausreichend"

Positiv: "Friendly service"

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."

Negativ: "keine Auffälligkeit..."

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"

Negativ: "Sitze schmal"

Positiv: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."

Negativ: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"

Positiv: "One of the crew members, a male, was very nice."

Negativ: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."

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