Flug Flughafen Frankfurt - Osaka Kansai ab 525 € - Günstige Flüge von Flughafen Frankfurt nach Osaka Kansai ab 525 € - KAYAK (2023)

Positiv: "Seats were comfortable and crew was great"

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Positiv: "I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc."

Negativ: "More comfortable seats"

Positiv: "The timing of the flight and available entertainment"

Negativ: "For economy class, maybe more variety to meals?"

Negativ: "Boarding from Delhi was slow. Families with small kids and seniors were asked to board but the aircraft was not accessible for more than 15 minutes. The cabin service was very slow and started good two hours after the take off from Delhi. The coffee/tea were Lukewarm."

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Positiv: "Yes"

Negativ: "No comment"

Positiv: "The crew was really good, even the food was nice"

Negativ: "I think the economy class seating could be better & even the ticket prices could be reduced a bit"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "The crew was okay And the seats good it’s little wide In general was okay"

Negativ: "The food not so good I like service on the plane was good"

Positiv: "No complaints. Right from the airport staff to the crew in the plane all of them were amazing"

Negativ: "Keep doing what you are doing."

Positiv: "Punctuality"

Negativ: "The food, leg space, the drink, and more hospitality, specially towards the aged people like us."

Negativ: "Wrong communication for connecting flights. Poor customer service, flight attendants not friendly."

Positiv: "Easy to check in, outstanding crew!"

Negativ: "Old, old, old plane! :("

Positiv: "Sitzabstand. Moderne Maschine"

Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Service"

Negativ: "N/A"

Positiv: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."

Negativ: "The free WiFi was limited to a small amount of data or two hours."

Positiv: "Sehr freundliches Personal und sehr Service orientiert."

Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."

Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."

Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"

Negativ: "s"

Positiv: "The attendant helped find me a vegan option at the last second."

Positiv: "Efficient and good actually good for airline food"

Negativ: "Electronic equipment a bit out dated and below standard"

Positiv: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"

Negativ: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"

Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."

Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."

Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."

Negativ: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"

Positiv: "Flug war von Anfang bis Landung super!"

Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "A bit of delay, high traffic. New MCT airport is much better than before."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Negativ: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."

Positiv: "the entertainment options"

Negativ: "The crew, instead of the usual isle by isle service kept the food trolly at the service station and bought back trays to passengers. This doesn’t have a clear logic to it, but the worst part was, was that they forgot where they were and I had to use my call button for a meal. People were skipped over and they mixed things up. Shockingly disappointing decline in Emirates service standard."

Positiv: "Everything was good especially the spacious seats and food"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "Most of crew was excellent. Also great selection of in flight entertainment. The widescreens were awesome! Double decker plane was spacious."

Negativ: "One crew member was rolling her eyes at a passenger when she wasn't looking. Just looked unprofessional. The food was not good. The only beer available was Heineken. I overall prefer Korean Air, Garuda, or Singapore Air."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."

Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."

Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"

Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "Emirates is the best Airline"

Negativ: "Everything"

Positiv: "W"

Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "The over all flight"

Negativ: "The long delay of 13 1/2 hours."

Positiv: "Just a fantastic crew, great airplane the Air Bus much more comfortable than the 777 .."

Negativ: "Hi do veg meal could have been better and communication about my bags could have been better ."

Negativ: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."

Positiv: "The crew was understanding of our situation. We had a layover in Hong Kong and they moved us to the front in hopes that we will get out quicker to make the next flight."

Negativ: "It wasn’t the airline fault that we were delayed nothing else could have been done"

Positiv: "nothing..."

Negativ: "Airplane was extremely hot, service was poor"

Positiv: "Entertainment"

Negativ: "The accommodation/attendance from the flight crews. They looked like they have just been deployed from training."

Positiv: "Crew was helpful but 1 crew forgot my dinner drink which was a hot tea drink."

Negativ: "Maybe write down who ordered drinks while serving dinner tray.. if there were turbulence the crew can go back to that list then setve it when seat belt sign is off."

Negativ: "Alles. Selbst die Billig-Airlines in Asien sind weit besser."

Positiv: "Eigentlich gar nichts"

Negativ: "Ich hätte wahrscheinlich gute Chancen Cathay auf Schmerzensgeld zu verklagen wegen den engen Sitzen. Die Beinfreiheit entspricht Domestic-Flights und nicht Langstrecken-Standard. Und die Sitzbreite spottet jedem Vergleich. Der Service war lausig und das Essen miserabel."

Negativ: "I am traveling on a regular routine between Hong Kong and Delhi. The Indian Cathay ground staff is more than incompetent and this is - unfortunately - not an exception. Thanks god as soon as you boarding the carrier you feel immediately back in good, competent and safe hands."

Positiv: "Cathay Pacífic always high standard"

Positiv: "The crew was readily available and was able to assist with everything needed"

Negativ: "A few times my television froze and it was restarted by the crew, but unfortunately the problem persisted."

Positiv: "Food was amazing"

Positiv: "Nothing I like"

Negativ: "The seats assigned are so at the back at the aircraft. Even both of us are members of the airline we haven’t received any flight notification. That’s really bad"

Positiv: "Too cramped"

Positiv: "Pleased that the flight departed on time and arrived 50 minutes early. Sad that waiting for my luggage frittered away the time we gained by arriving early."

Negativ: "Having your bags tagged as “priority “ really doesn’t mean anything. Watched nearly two flights’ luggage go by on the carousel before mine came out. This is becoming the norm over the past several months for most airlines and airports. I don’t mind waiting for my bags. I do mind waiting with a false expectation of priority service."

Negativ: "Wasn’t allowed to book seats until checkin"

Positiv: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."

Negativ: "The food on Cathay still has not improved compared to other airlines'"

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Essen, Filme"

Positiv: "Filme, Essen"

Negativ: "Altes, etwas heruntergekommenes Flugzeug, schlechte Sitze (zu klein, unbequem), wenig Beinfreiheit (bin 1.85m) in der Economy Class, super hässliches Trinkwasser (offen im Becher)."

Positiv: "Neueres Flugzeug, gute Beinfreiheit"

Negativ: "Etwas kleine Sitze"

Positiv: "Inflight entertainment was excellent! Staff were very attentive."

Negativ: "More choices in food and more leg room or ability to put legs up, had very swollen feet!"

Positiv: "I traveled this time with my wife and 8 year old twin daughters. For the long haul flight from Boston to HongKong, they let all families with children (including us) board earlier, which not all airlines do, and which was much appreciated. It wasn't as big of a deal for the HongKong to Taipei puddle jumper. Crew was very attentive, responding rapidly to calls and rebooting the entertainment system when needed. They were also quick with providing water and ramen noodles when we needed them. Seats were OK, a little short on leg room on the 777, better on the Airbus 350's. In flight entertainment options were very good for the adults, decent for the kids (they seemed to be struggling to find things to watch)."

Negativ: "Food options are disappointing. The congee breakfasts have insipid, watery rice and dull flavored savories, and the sausage-and-egg breakfasts aren't much better. Dinner options were also disappointing, with so-so pepper beef and chicken that was not much past good. Snack options mid-flight were OK; they were generous with potato chips, caramel popcorn, chocolate and cookies, but the apples were mealy and there wasn't much in the way of healthy snack options."

Negativ: "Landed in JFK instead of JFK because of flight delay to hongkong"

Positiv: "Up and down at the right time and place. Great experience."

Positiv: "Siehe ersten Flug"

Negativ: "Siehe ersten Flug"

Positiv: "The flight staff was very curteous and helpful, that made a difference with the trip."

Negativ: "The touch screen technology on the onflight entertainment was pretty bad. The movies played fine with no issue but navigating through the entertainment console was a pain since the touch screen responsiveness was so bad."

Positiv: "Good entertainment choices, but the system itself was awkward and slow to respond."

Negativ: "The 777 was tired. Tray tables weren’t clean and it was fitted with seats that did not recline. Most uncomfortable!"

Positiv: "Great crew, great service"

Negativ: "Could use a greater reclining angle in economy."

Positiv: "Good service"

Negativ: "Older plane"

Positiv: "CX still has good offerings on flights from their home in Hong Kong to other destinations."

Negativ: "However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down."

Positiv: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."

Negativ: "I dont like the servic guys"

Positiv: "Der Flug war pünktlich, das Essen lecker und daß Bordprogramm super. Das Personal war auch sehr freundlich."

Positiv: "Comfortable seat"

Negativ: "Poor food and very basic (old movies) entertainment - always delayed"

Positiv: "Took off late, missed transfer flight, payed over 6 hours said they would buy lunch dinner. Could pay for hamburger with it, frltf"

Positiv: "Excellent crew, great food, best steak I have ever had on a plane. Fantastic overall."

Positiv: "service and comfort"

Positiv: "Good service."

Negativ: "Plane was old but clean."

Positiv: "professional cabin staff & food selection"

Negativ: "middle seat because could not book in advance"

Positiv: "Perso al war nett auch wenn Upgrade niht möglich war"

Negativ: "Essen War sehr lecker"

Positiv: "I like most of everything from this airline, Cathay Pacific."

Negativ: "bathrooms should be cleaned more often"

Positiv: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."

Negativ: "How about some new Hollywood release please"

Negativ: "Treatment by EVA staff when trying to transit from Kaohsiung to Shanghai flight. Very incompetent. Take 90 minutes for them to figure out how I can make simple transit. Terrible."

Positiv: "Crew were nice."

Negativ: "Very bumpy ride, and about a third of the entertainment touch screens did not work, including my sister's. Crew were helpful though throughout and gave us and others a $50 voucher for our trouble."

Positiv: "The friendliness of the crew, noticed I woke up and served me breakfast with only 45 mins till landing.. The flight was delayed and the airline had arranged for an escort to quickly get me to my next flight without even asking"

Negativ: "The lack of content on the entertainment system, quickly ran out of movies to watch"

Negativ: "Plane was very very warm"

Positiv: "freundlichkeit"

Negativ: "unpünktlichkeit"

Positiv: "Crew was very friendly"

Negativ: "Food choice and more comfortable seats"

Positiv: "Yes the crew was amazing and the seat"

Negativ: "As long as nothing bad happens that is plenty good enough."

Positiv: "I like the new plane airbus A350-900. It was quite and very little turbulence"

Negativ: "Too much unreasonable charges!!!!!"

Positiv: "The staff were actually very nice and possibly the only good thing about this trip."

Negativ: "The turbulence was the worst I had ever experienced in my life. Granted, I understand nothing can really be done about that but, the captains made little to no effort to inform us when we would be hitting turbulence. All he said was “Crew, take your seats.” People just had to assume we were about to hit turbulence. And gosh was it horrible turbulence. 13 and 1/2 hours and at least 7 incidences of really hard turbulence. I got no sleep at all, cause I was much to afraid to even close my eyes. I wish the capitains could have said something to calm us down. It was frightening."

Positiv: "Meals were tasty and drinks were great. Service was wonderful. Great entertaining selections."

Negativ: "Nothing, really."

Negativ: "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."

Positiv: "All my family wanted to have chicken flavor ,but we all got the wrong one"

Positiv: "Very clean and on time"

Negativ: "Legroom was tight. Much less than the sfo/Tiapie leg"

Negativ: "Essen ist super und ich bin noch mit einer 747-400 geflogen und das Flugzeug ist sehr gut"

Negativ: "The flight was late, and with a short layover in TPE, I had to run through the airport to catch the connecting flight. Quite a stressful experience.!"

Positiv: "The food they served was very good."

Positiv: "The staff was nice and very accommodating. The food was good. I was very comfortable the whole time. My ears were fine."

Negativ: "I tried a lot of times to check in online but I was never successful."

Negativ: "the food to much asian"

Positiv: "Footer rest. Promptness around food and boarding."

Negativ: "Entertainment selection isn't diverse."

Positiv: "The food was excellent (and they feed you twice!)"

Negativ: "Passengers weren’t allowed into the waiting area until our stated boarding time. The actual boarding of the aircraft was late and rushed. The aircraft was old with limited entertainment options and no power source for charging."

Positiv: "Cabin and crew and ground staff are well mannered."

Negativ: "Nothing"

Positiv: "Like the checking in crew"

Positiv: "The crew were friendly and prompt, food service was was excellent, tons of games and movies to watch, comfortable seating."

Negativ: "Coffee cups were to small lol"

Positiv: "The boarding process was organized and fast . The flight was smooth ."

Positiv: "my family like the food and A lot of choice for movies, will flight again , way to go China Airlines"

Positiv: "Not much"

Negativ: "Less leg room than other airlines, food is not as good as other airlines. If only the seats could be more comfortable."

Positiv: "The crew at ticket counter and in-flight were amazing. So polite and did all they could to make my experience enjoyable. Loved that even though I was not first class, the flight attendants offered to hang my suit up in the closet."

Negativ: "Even though it was no big deal, would have loved a usb charging outlet."

Positiv: "People are nice..."

Negativ: "Foods are not good"

Negativ: "Pretty darn scary landing. I thought the plane was gonna flip, it was bouncing and lurching so bad."

Positiv: "My seat was spacious while my wife's seat was up in the front and cramped."

Negativ: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."

Positiv: "They were very kind when I had to miss my first scheduled flight."

Positiv: "The hand towels were a nice touch."

Negativ: "The flight was delayed and notice was only sent that morning. If I had known of the delay sooner, I wouldn't have left for the airport as early as I did."

Positiv: "All staff were really attentive and delivered an excellent service quickly and efficiently."

Negativ: "Delayed for an hour to allow delayed passengers to arrive but kept us on the plane the whole time which was very inconvenient"

Positiv: "There is no extra charge to sit in the exit row, if available"

Negativ: "The food was pretty terrible"

Positiv: "Very attentive staff Plenty of movie options"

Negativ: "Food was meh but that's common for airline food"

Positiv: "Decent sized seats with legroom"

Negativ: "No individual entertainment displays"

Positiv: "comfortable seating and leg room, great selection of movies for entertainment."

Negativ: "Warm wash cloth must not be eliminated especially for long flights. I was not able to charge my phone since the outlet was non-functional. The flight experience wasn't that bad with the budget price of the ticket. Over-all it was okay."

Positiv: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."

Positiv: "Friendly staffs, decent leg room, boarding process was smooth"

Negativ: "A little limited on movie selections & food was ok"

Positiv: "Service and flight was mediocre and flight time was longer than I thought."

Negativ: "Economy chair doesn't recline at all. It was a minial space compare other airline's international flight."

Positiv: "Nice , good stewardes, man , woma its ok Nice pilot"

Negativ: "My baggage have a lock but When i check in in honolulu my bag they dont have allowed my lock! He said its better no lock"

Positiv: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."

Negativ: "Nothing."

Positiv: "Checking In - Easy and Fast Staff - Spoke some English and business like. Entertainment - Good selection of movies and games."

Negativ: "Seats are made for smaller passengers... if you are a larger frame, you will have a tough flight."

Positiv: "Clean plane."

Negativ: "The dinner upset my stomach, leading me to get sick once I got home."

Negativ: "Even though we had reserved seating, they changed the seating and gave us crappy seats."

Positiv: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."

Positiv: "The flight arrived early While the seats were too small, not overpacked on this leg"

Negativ: "My bags didn't fit and the staff was blatantly rude. I have never been barked at that way before, especially to open a window shutter. No please or thank you, just barking it at you until it's complete. I thought I must have misunderstood until I said goodnight and thank you to the same woman and just literally just stared back at me looking annoyed and didnt say a word. Too many people on this flight. It felt like we were crammed in."

Positiv: "The staff on this leg of the flight was very nice, however, the next leg they were very rude."

Negativ: "It was way too hot on the flight and the smell was very unpleasant. The seats were too close together."

Positiv: "The crew was attentive and the flight was on time. The 20-minute delay was caused by traffic, but the flight duration was still on time."

Negativ: "Waiting/Idle time would have been improved if the entertainment system was available from boarding to landing. The screens should be updated (they look pretty old) and a few more inches of leg room would be nice."

Positiv: "Seats were quiet comfy, great movie selection on a personal touch screen tv, delicious meals and drinks."

Negativ: "Not enough toilet rooms for the amount of the passengers it caries"

Positiv: "There were screens on the headrest in front of us and they had new tv shows, music and movies all for free. The flight crew was nice."

Negativ: "The seats weren't comfortable but the flight was less than an hour. The food wasn't very tasty but i think it's because it wasn't "American" food so it was just a different."

Positiv: "Really overall great flight for 13 hours on a plane. It did take 45 minutes to get to gate after landing but still a good experience. Flight crew really good job, good food, entertainment helped pass the time."

Negativ: "I couldn't get assigned seat options out of Ho Chi Minh."

Positiv: "Flight was on time."

Negativ: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Positiv: "The crew tried to be helpful but were equally frustrated with the ground crew."

Negativ: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Positiv: "The crew were excellent and seats were comfy."

Negativ: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Negativ: "I congratulate the KLM crew!"

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."

Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Positiv: "Unkompliziert"

Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Negativ: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Positiv: "Freundliche und aufmerksame Crew."

Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "The seat was a little uncomfortable but the crew were amazing."

Negativ: "pünktlichkeit"

Positiv: "Nichts"

Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "Delays, took my hand luggage into the hold,"

Positiv: "Everything was smooth and effortless."

Negativ: "Can’t think of anything."

Positiv: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."

Negativ: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Positiv: "Just the cabin crew being nice"

Negativ: "Punctuality KLM is always late"

Positiv: "quick/efficient boarding - good staff - good food - easy flight !"

Negativ: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Positiv: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."

Negativ: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Negativ: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Negativ: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Positiv: "Alles ok"

Positiv: "Lovely crew, very helpful"

Negativ: "N/A"

Positiv: "The flight arrived a few minutes early."

Negativ: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Positiv: "Crew was good"

Negativ: "Food"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"

Negativ: "schon besser im Flieger gegessen"

Positiv: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."

Negativ: "There were several flight delays and gates were changes a few times."

Positiv: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."

Negativ: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Positiv: "Everything OK"

Positiv: "Gaps between seats are very narrow."

Negativ: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Positiv: "Crew where awesone and the choice of entertainment was fantastic"

Negativ: "Seats way to close together"

Negativ: "Nothing special"

Positiv: "punctuality of boarding and flight time"

Negativ: "attitude of crew in business class: no sense of true hospitality"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."

Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Restrooms clean, decent food and drink, nice cabin crew."

Negativ: "No complaints"

Positiv: "Crew was great, very nice"

Negativ: "Not enough legroom"

Positiv: "Good entertainment options. Nice flight attendants"

Negativ: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Positiv: "Great food"

Negativ: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Positiv: "Able to fly direct to ansterdam"

Negativ: "Have to lay over on the way back. More expensive than other airlines."

Positiv: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."

Negativ: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Negativ: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Positiv: "The crew were hardworking, responsive, conscientious and friendly"

Negativ: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Positiv: "I got some rest"

Negativ: "unable to charge my phone or watch movies"

Positiv: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Positiv: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Negativ: "The food was not as usual."

Positiv: "Nice crew"

Negativ: "Not loose my luggage:)"

Negativ: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Negativ: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"

Negativ: "Boarding"

Positiv: "n/a"

Negativ: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Seats were too close together."

Positiv: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Positiv: "Everything! The service was exceptional!"

Positiv: "It was very comfortable and pleasant."

Negativ: "Could be a little better the service, the dinner was late"

Negativ: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Negativ: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Positiv: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."

Negativ: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Entire trip was easy and comfortable."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "Good food and crew"

Negativ: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Positiv: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Fantastic Crew!"

Negativ: "Seats are comfortable but tight."

Positiv: "Air France has the best crews! They really go the extra mile."

Negativ: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Negativ: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"

Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "The crew was very gentile."

Negativ: "No enterteinment on the plane."

Positiv: "DIY snack area"

Negativ: "Food and seating"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"

Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Positiv: "Just a routine flight but done with perfect execution."

Negativ: "Nothing."

Positiv: "Quick and efficient not lying more to say or critique."

Negativ: "Coffee and a bread roll as a snack??"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "That I was able to sleep a bit on the flight - and that we gained an hour."

Negativ: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Positiv: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Positiv: "Alle ok, Personal freundlich zuvorkommend"

Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Onboard crew was friendly. Dinner was good"

Negativ: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Positiv: "Food was good. Crew nice and professional."

Negativ: "Landing was not so smooth."

Negativ: "Flight was delayed by 1h30min, so we arrived very late"

Positiv: "Personnel"

Negativ: "Nothing"

Positiv: "Ground crew at CDG was helpful to file a claim for the lost luggage."

Negativ: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Positiv: "Nithing"

Negativ: "They were unfreindly and rude."

Positiv: "Standard on most parts with pleasant staff"

Negativ: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."

Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."

Negativ: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"

Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."

Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."