Flug Hannover - Toulouse ab 29 € - Günstige Flüge von Hannover nach Toulouse ab 29 € - KAYAK (2023)

Negativ: "The touch screen did not work properly"

Negativ: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Negativ: "Bigger seats the new ones are way to narrow"

Positiv: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."

Negativ: "I flew economy and all was good and appropriate to the level."

Negativ: "Time"

Negativ: "Everything was OK"

Positiv: "The crew was pleasant"

Negativ: "Baggage checkin & flight boarding was slow & disorganized."

Positiv: "Comfortable seat, great crew."

Negativ: "Flight delayed, no USB port and no entertainment"

Positiv: "Crew was nice and pleasant"

Negativ: "Flight very late"

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."

Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Friendly crew"

Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"

Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."

Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "pünktlichkeit"

Positiv: "Good beverage service."

Negativ: "Over an hour delayj for departure."

Positiv: "Nichts"

Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Service is awesome. Food is great."

Negativ: "People with short connection are affected by the 15 to 25 minutes delay."

Positiv: "It was all fine"

Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Positiv: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"

Negativ: "The earphones could have worked!"

Positiv: "I love the food"

Positiv: "Alles ok"

Positiv: "Seating is tight. The crew was great !"

Negativ: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Negativ: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Positiv: "Unterhaltungsprogramm guter Service"

Negativ: "schon besser im Flieger gegessen"

Positiv: "Nice people and good service"

Negativ: "Not much"

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "The service"

Negativ: "The seats"

Positiv: "punctuality of boarding and flight time"

Negativ: "attitude of crew in business class: no sense of true hospitality"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."

Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Positiv: "The seats seemed to have more space on this plane which was nice."

Negativ: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Positiv: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Negativ: "The movie selection did not seem extremely varied."

Positiv: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."

Negativ: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Positiv: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."

Negativ: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Positiv: "Fabulous trip with friendly, helpful staff"

Negativ: "Nothing"

Positiv: "Service, technology"

Negativ: "Could not print by boarding card and was not allowed to board in Amsterdam"

Positiv: "Food was good and crew members were very nice"

Negativ: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Positiv: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."

Negativ: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Negativ: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"

Negativ: "Nothing"

Positiv: "Only thing we liked was the fact that we were able to get onto our flight at all..."

Negativ: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Positiv: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Positiv: "Pünktlich und Gepäck gut angekommen"

Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "The flight was great."

Positiv: "Flug war püntlich"

Negativ: "teuer"

Positiv: "The aircraft (operating the route due to the COVID-19 shortage in traffic between the two cities) was extremely nice and quite/comfortable. The service was better than expected, as I didn't expect food to be served on dishes like it was during the pandemic. But it was amazing!"

Negativ: "The crew didn't have their masks on sometimes when coming back into the cabin as they simply forgot (the new norm is hard to get used to) so maybe the airline can stress the mandatory use of face masks at ALL times. Furthermore, for my comfort of the flight (with COVID) the FA's should use gloves"

Negativ: "Verspätetes Boarding früher ansagen."

Positiv: "The most comfortable coach seats I've ever been lucky enough to sit in (aisle and window in the first row of economy)! First time flying an A340-600, it's a great plane for a long trip."

Negativ: "I am a very experienced international traveler with approximately 25 countries visited and many of them multiple times. This flight set my new benchmark for a international coach flight. Staff were professional, friendly and accommodating. Great leg room and entertainment. Even the in flight meal and snacks were good. I was not looking forward to my domestic connection with Delta. Unfortunately, Delta met my anticipated expectation. US based carriers could learn a lot from Lufthansa."

Positiv: "Nothing"

Negativ: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Positiv: "Fantastic crew!"

Negativ: "Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats."

Positiv: "stewardessen"

Negativ: "das pathos"

Positiv: "Nette Crew"

Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Positiv: "Standard good Lufthansa service"

Negativ: "Munich airport is very difficult to reach. I avoid it whenever possible."

Positiv: "Guter Flug"

Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Positiv: "Very professional crew"

Negativ: "Entreteiment on bord"

Positiv: "Crew very professional"

Negativ: "More entreteiment on bord"

Positiv: "Freundliche Crew, auch schon am Boden"

Positiv: "Everything was amazing. I didn’t like the part where my luggage was lost and I still have no idea when or if it will ever be found."

Negativ: "Having my luggage arrive at my destination with me."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "Boarding by rows would avoid people rushing to line up ahead of time."

Negativ: "No proper wheel chair assistant and made passenger miss the flight. Airlines have to take extra steps to make wheel chair passengers to reach the gate safely and on time."

Positiv: "The crew was professional and polite"

Negativ: "The plane was delayed"

Negativ: "Alles ok"

Positiv: "Grundsätzlich guter Lufthansa Standard"

Negativ: "KEIN WiFi... wir haben 2019, richtig?"

Positiv: "Gute Verpflegung und Betreuung während des Fluges (Getränke)"

Negativ: "Kabinenpersonal hat sich ständig laut privat unterhalten (mein Sitz war direkt vor dem Service-Bereich...)"

Negativ: "Flight was delayed"

Positiv: "Noch nie so ein chaotisches Boarding in MUC gehabt. Vier Gate Agents und trotzdem"

Positiv: "Sauberes, neues Fluggerät"

Negativ: "1. Dauernder Gatewechsel. Zweimal wurde das Gate gewechselt und zwar nicht mal auf derselben Ebene, sondern sogar in einem anderen Terminal und der Flieger hatte auch noch mehr als 1 Stunde Verspätung. 2. Das Essen war für eine Businessclass und einen mehr als 2 stündigen Flug eine echte Zumutung. Kalte und geschmacklose Vorspeise."

Positiv: "nette crew"

Negativ: "obwohl wir über 5 stunden im Flieger waren, war es ein Kurzstreckenflieger ohne jeden Komfort und wir bezahlten aber Business Class Preise! Da lobe ich mir British Airways!"

Positiv: "Nichts!!!"

Negativ: "2,5 std. Verspätung; kein Bodenpersonal am Flughafen in Berlin. Keine bzw. überfüllte Busse auf dem Weg in die Stadt."

Positiv: "Das Flugpersonal war total freundlich und hilfsbereit. Ausgezeichneter Service."

Negativ: "Das Boarding hat etwas lange gedauert."

Positiv: "Das Boarding hat super geklappt. An Board war das Personal sehr zuvorkommend und zum Glück hatten wir einen angenehmen, ruhigen Flug. Leider hatte mein Kopfhörer einen Wackelkontackt und der Touchscreen war schon sehr überstrapaziert."

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."

Negativ: "No space at all for all the luggage."

Positiv: "Departure and arrival were timely, staff was courteous and helpfull."

Positiv: "Das Personal war sehr zuvorkommend jung und wirklich nett! Alle Ansagen im Flugzeug waren ausführlicher und netter als für gewöhnlich"

Positiv: "Superb seats. Wide, enough length to strech the legs. Good entertainment - overall - loved it!"

Negativ: "Food could be a bit tastier ..."

Positiv: "Angenehmes Personal. Abwicklung wie gewohnt."

Negativ: "Der vorausgehende Flug war verspätet lautes Rauschen in der Kabine offenbar durch Hilfsaggregat."

Positiv: "Kind wurde von Flugbegleiterinen unterhalten, gut verpflegt Flugpersonal war sehr freundlich, sehr aufmerksam, besser geht kaum"

Positiv: "It was a great airline! I flew economy but still was very comfortable."

Negativ: "I didn't have a long enough layover in Chicago and ended up missing my next flight. At least an hour and a half should be allotted going through customs in O'Hare. Then an additional 2 hours to recheck bags and get across the airport. This also allows extra time for delays."

Negativ: "I was put on stand by because the flight was overbooked even though my reservations were confirmed by you, why?"

Positiv: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"

Negativ: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Negativ: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Negativ: "food"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"

Negativ: "Boarding"

Positiv: "Very friendly crew"

Negativ: "In-flight system had some errors"

Positiv: "n/a"

Negativ: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Positiv: "Cops is always a good reason to flight"

Negativ: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."

Positiv: "Amasing crew"

Positiv: "It was very comfortable and pleasant."

Negativ: "Could be a little better the service, the dinner was late"

Negativ: "We had a short delay"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "Excelente aerolínea"

Positiv: "Crew was amazing. Service and food was good."

Negativ: "Random TSA check was not needed at the end when boarding."

Positiv: "The crew was friendly and always came around with water."

Negativ: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "WiFi"

Positiv: "Air France personnel is always really helpful"

Negativ: "Food and comfort in short haul are not the best - but the flight is short..."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"

Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"

Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Verspätung"

Positiv: "Everything. crew friendly and food/drinks the best"

Negativ: "Nothing...all was wonderful"

Negativ: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "Tiny uncomfortable seats."

Positiv: "Alle ok, Personal freundlich zuvorkommend"

Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Positiv: "Staff"

Negativ: "We were 2h late"

Positiv: "nice drink selection on board flights"

Negativ: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Positiv: "That flight have been short"

Negativ: "Fly attendants have been in hurry when they served snack"

Negativ: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Positiv: "It was ok fligh"

Negativ: "Food was not so good"

Positiv: "The plane arrived in New York smoothly"

Negativ: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Positiv: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"

Negativ: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."

Positiv: "The cabin crew was very good!"

Negativ: "The economy premium seats are very uncomfortable"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."

Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Negativ: "The flight was late, real late."

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"

Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."

Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "Super fast boarding and smooth takeoff"

Negativ: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Positiv: "Pünktlich, sehr unkompliziertes Boarding, nettes Personal. Ich bin mehr als bespannte am Zielort angekommen. Gerne wieder."

Negativ: "Das Essen war eher mäßig, aber dass es überhaupt etwas zu essen gab auf einem Flug von unter einer Stunde fand ich sehr positiv, wenn auch nicht unbedingt nötig."

Positiv: "What’s not to like!"

Positiv: "Crew was great"

Negativ: "Boarding was horrible, Santorini’s airport was horrible, the flight was delayed, no one knew what was going on, there is no organization with boarding it was a mess"

Positiv: "Quick flight, arrived early! That part was great!"

Negativ: "Boarding is a joke. Everyone hoards the gate and there is no organization. Recommend using boarding zones. Italians have no idea how to make lines."

Positiv: "That finally we arrived. 6 hours delay."

Negativ: "Everything. Poor management from Volotea and very poor services from SACBO."

Positiv: "The crew did a fanstastic job!"

Negativ: "The seats werent the best and my seat didnt have a window."

Negativ: "We did not arrive on time to the flight because our conection delayed and the airfligt company did nothing to help us."

Positiv: "Perfect!"

Negativ: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"

Negativ: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"

Negativ: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."

Negativ: "The return flight was very turbulent, but mostly close to take off and landing."

Positiv: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."

Negativ: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."

Negativ: "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."

Negativ: "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."

Positiv: "Boarding was like any other boarding, it went fine, but then we had to sit on runway for about 30 minutes or so. Not a huge deal. I keep myself busy on computer so flight went quickly."

Negativ: "Flight crew was not happy and they didn't even pretend to be. Seats were not comfortable at all and mine even had a huge tear in it so it just bugged my back side the entire flight. Food was not good at all! Salad smelled moldy. Oh yeah, and I ended up paying extra for my bags that were exactly the same as my husbands but he was not up charged. Between the c crew and the constant selling and up charges, I would rather pay more for a different company."

Positiv: "Checking and boarding were easy. Also email reminders were helpful."

Negativ: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."

Positiv: "Low cost"

Negativ: "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."

Positiv: "Organization in boarding the plane"

Negativ: "When i read the baggage rate, its only 20 euro, when i got there its 40 euro the lady told me its cheaper on line cuz i was there 6 hours early. I didnt know that i have to buy the baggage ahead of time. It would be nice if its highlighted in red when i bought the tix. Also i had to pay extra 30 euro bec i didnt chk in on line, seriously? What is the point of having a chk un counter? Also i was told to come back 2 hours before my flight . As i said i was there 6 hours eatly, when i came back the chk in on line is already closed. Im sure its a common problem , a lot if ppl paid extra and were complaining, they could have told us or have a sign there. Dont u think 30 euro is a lot to pay for not chking in? Is it only in europe? Its better when we book that ppl shld be warn of the pronlem, i paid extra 210 euro bec there are 3 of us plus the internet there suck at the airport , if you get in on the internet in 2 mins you are out or cant get in gor hours"

Negativ: "Will never fly them again"

Negativ: "Missed our connection they did not accommodate at all Wanted to sell us another flight the next day My brother made the flight and him and his girlfriend had to pay 140 euros for carry on and boarding pass THEIR LOW PRICES ARE A SCAM BAIT SND SWITCH"

Positiv: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."

Positiv: "Der Flug war günstig und pünktlich."

Negativ: "Checkin auf dem Mobilgerät war schwierig, der versehentlich gewählte Platz ließ sich nicht mehr ändern. Mein Sitz war defekt und das Personal schien überfordert."

Positiv: "Convenient straight flight to Bordeaux"

Negativ: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"

Positiv: "The friendly flight attendants."

Negativ: "Unfriendly check in agent and having to pay for everything including being able to sit next to my husband makes it not worth their "affordable" fares. Note: print out your boarding card and check in prior to arriving to airport, otherwise it's an additional $40/pp."

Negativ: "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."

Negativ: "Waited to board for 1 hour- no seat assignments- price to pay for checked baggage increases by the hour as your departure nears. The price for a checked bag was €42 at 10am and when I checked again at 11:30am, price was €55!"

Positiv: "Personnel were helpful, polite and spoke English as well as many other languages."

Negativ: "Volotea is a low cost airline that charges for early seat assignments, printing boarding passes, luggage and drinks on the flight. There is a service charge added to everything. It isn't as low cost as it initial appears. Beware"

Positiv: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."

Negativ: "There was no airline or flight by his name ."

Positiv: "Seats were OK and overhead storage was good."

Negativ: "Flight was delayed 45 min without explanation."

Negativ: "Everything"

Positiv: "Too short of a flight for food and entertainment! Smooth flight. No complaints"

Positiv: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"

Positiv: "The cabin crew don't know their job and don't care about security! They separate my husband and I from our children. They changed our seats, because they 2 people previous to us were too elder to seat at emergency exit. So we got stuck seating at emergency exit and away from our children! Who will put the emergency mask on my children now in case of emergency Volotea airline ?! Learn your job as flight attendant!"

Positiv: "Errrm...that we actually got to Palermo alive, that was nice."

Negativ: "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."

Positiv: "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"

Negativ: "Plane delayed for 2 hours. Small, cramped airport(Santorini) with no working men's restroom."

Negativ: "Was delayed and had to cancel flight and book a different airline"

Negativ: "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."

Positiv: "Simplicity and no headache."

Negativ: "A poor todler who was crying because his ears were hurting. Flight attendant did everything she could."

Negativ: "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."

Positiv: "On time"

Negativ: "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"

Positiv: "I didn't like anything about it, it was a horrible experience and I will never suggest this airline."

Negativ: "I didn't like service, extremely rude and not helpful. They wouldn't let us check in early, they scammed us into paying $30 each to print out ticket. $40 for a bag!! And to top it off with their extremely rude service I had to go wait in a miserable line at the most in organized airport I have ever been in to pay this outrageous extra $100 complete scam and worst airline ever!!!"

Positiv: "I liked how they played music"

Negativ: "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."

Positiv: "Nothing to be honest."

Negativ: "When we checked in my bag was 21 kg and she gave me trouble with that even though we had to pay extra for the bag in the first place. And then since it was a backpack we had to take it to a different location to drop it off for check-in. She also wasn't too friendly either. The flight was an hour and a half delayed. In fact each time I have flown with volotea the airplane hasn't been on time and hasn't even taken off by the time the flight was scheduled to land! The seats were close and the ride was not comfortable. I absolutely will not be using this airline again and certainly would not recommend it to anyone."

Negativ: "Give us a snack or drink"

Positiv: "Our family of 4 flew Bordeaux to Split; 3 of 4 bags arrived as scheduled. Volotea DID find and deliver the lost bag on the 7th day. So all was happy in the end."

Positiv: "Nothing"

Negativ: "The flight was delayed , no communication, no bus arrived at the gate to take us to the plane , no communication , no boarding process whatsoever , no communication , no apology offered , no in flight catering offered free or for purchase , a complete joke of a flight , my worst ever and I have flown all around the world including both poles !"

Positiv: "Nothing"

Negativ: "They nickle and dimed us on everything including printing my boarding pass when in the end I didn't even need it. The. They were over an hour late They they didn't even serve us a drink on the plane. Worst airline I've ever flown with. if I thought I'd ever get it I'd be demanding my money back."