Flug Ponta Delgada Azoren - Flughafen Frankfurt ab 105 € - Günstige Flüge von Ponta Delgada Azoren nach Flughafen Frankfurt ab 105 € - KAYAK (2023)

Positiv: "Crew war sehr nett und die Sitze ok."

Negativ: "Formulare für Einreise wurden nicht geladen und mussten in der Warteschlage im Stehen ausgefüllt werden"

Positiv: "preiswert"

Negativ: "unkkomfortable C Class"

Positiv: "Upgrade von Premium auf C"

Negativ: "alles prima"

Negativ: "Hygieneplan scheint nicht vorhanden zu sein. Boarding ohne Abstand und aussteigen unter chaotischen Zuständen. Reihen werden zum Ausstieg aufgerufen, obwohl der Gang noch völlig blockiert ist mit anderen Passagieren. Anti Covid-19-Maßnahmen scheinen hier noch ein Fremdwort zu sein. Sehr enttäuschend und beängstigend. Andere Airlines (Swiss) sorgen für ein besseres Sicherheitsgefühl."

Negativ: "Die Sitze der Business-Class im LH A340 sind einfach nur unbequem. Das können andere Airlines besser."

Positiv: "Yes"

Negativ: "Best airline"

Positiv: "Staff was extremely nice and helpful"

Negativ: "All of our luggage was lost and did not arrive in Prague"

Positiv: "The flight barely had a bump and was on time. Service was terrific and, for a regular economy seat, I didn't feel too squished. The entire experience was highly positive."

Positiv: "Incorrect carrier! I missed the flights because of them !!!"

Negativ: "I was stranded in Dublin after being rerouted by Lufthansa and they were no help at all"

Positiv: "Everything"

Negativ: "Nothing"

Negativ: "Breakfast/snack is very bad, but no airline provides anything decent."

Positiv: "Everything was excellent"

Positiv: "Nothing"

Negativ: "Everything"

Positiv: "Nette Crew"

Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Positiv: "Priority boarding for families was easy."

Negativ: "The tv monitors didn’t work great. The touch screens reacted very slowly, causing a lot of annoyance. My husbands didn’t work at all."

Positiv: "Es gab wieder Getränke"

Negativ: "Neuer Sitzplatz Mittelsitz bei fast leerer Maschine (zuvor Gang Notausgang Reihe)"

Negativ: "Verpflegung fehlte kpl"

Positiv: "Nothing"

Negativ: "Meals."

Positiv: "Da aufgrund der gewitterigen Wetterlage, viele diesen Anschlussflug nicht mehr erreicht haben war das Flugzeug nicht voll besetzt, weswegen ich gleich drei Sitze für mich allein hatte... für einen Langstreckenflug ist das natürlich sehr komfortabel! Besatzung sehr nett."

Negativ: "Das Wetter.... wie oben bereits angedeutet recht gewittrig, war ein recht turbulenter Flug. Man musste sich die ersten Zwei Stunden oftmals mit beiden Armen festhalten um auf dem Sitz zu bleiben..."

Positiv: "Crew war informativ bezogen auf Verspätung. Bremsen in Bremen sehr fragwürdig. Kein Grund in Bremen so stark zu bremsen."

Negativ: "Landung mit Stop übermässig stark gebremst. Bin jahrelang selbst in Bremen gelandet mit viel grösserem Flugzeug. Nie Problem gehabt. Mopedflieger von Cityline brauch so eine Bremsung nicht total unkomfortabel für die Pax"

Positiv: "The movies"

Negativ: "Flights being on time. Friendlier staff. They would t have misplaced my luggage."

Negativ: "Seat comfort"

Negativ: "Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk."

Negativ: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Negativ: "Great"

Positiv: "Crew was amazing."

Negativ: "Nothing everything was great!"

Positiv: "Good"

Negativ: "More varieties of whisky on board"

Positiv: "Excellent"

Positiv: "It was very comfortable and service was great and good food and drink"

Negativ: "Be on time"

Positiv: "Sehr freundliche und zuvorkommende Crew"

Negativ: "Pünktlichkeit"

Negativ: "Alles ok"

Positiv: "Grundsätzlich guter Lufthansa Standard"

Negativ: "KEIN WiFi... wir haben 2019, richtig?"

Positiv: "Nothing"

Negativ: "Everything"

Positiv: "Great staff and food"

Negativ: "Business class had economy seats which is not what you expect especially for an overnight flight"

Positiv: "The process went just as it should. Everything was on time, orderly, pleasant and successful. I was able to get to my transfer on time, feeling good and ready for the next leg of the journey."

Positiv: "Flight attendants were excellent and very accommodating."

Positiv: "Alles ok"

Negativ: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."

Positiv: "Smooth flight except for tasteless special meal"

Positiv: "Nachdem der Personalveranwortliche an Bord die Überforderung der einen Flugbegleitung festgestellt hat, ist er sofort mit eingesprungen und es wurde alles besser, schneller, freundlicher und entspannter erledigt."

Negativ: "Im Gegensatz zu meinen bisherigen Flügen mit der Lufthansa in der Business Class war diesmal eine Flugbegleitung für 12 Passagiere alleine zuständig, was bei zwei Kleinkindern und einem "anspruchsvollen" Passagier bereits zu einer ansatzweisen Überforderung geführt hat (Essen und Getränke wurden äußerst zeitverzögert gebracht, Schwimmweste und Anschnallgurt für Kleinkind wurde in zwei Gängen gebracht und der Gurt erst kurz vor der Startbahn der Mutter übergeben. Eine Whiskey Sorte war nur für ein Glas vorhanden und war bei einem rund neunstündigen Flug binnen 15 Minuten vergeben. Äußerst ärgerlich, wenn die gebotenen Alternativen keine sind."

Negativ: "Von drei Flügen auf der Strecke Bali-FRA war einer von Lufthansa ausgeführt und der einzige verspätete gewesen. Leistung - OK, mehr kann ich nicht sagen."

Positiv: "Es erübrigt sich jeder Kommentar"

Positiv: "Not much"

Negativ: "Almost everything"

Negativ: "Check in was very poor and took entirely too long"

Negativ: "It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth."

Positiv: "TAP is great to fly, friendly, safe and solid, nice crew"

Positiv: "Amazing punctuality, both on the way out to Lisbon and on the return to London."

Negativ: "Cannot really think of anything that needed attention on these flights."

Positiv: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"

Negativ: "More food , comfortable seats"

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."

Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "Nothing"

Negativ: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"

Positiv: "The crew was fabulous"

Negativ: "We had a crying baby onboard for the entire flight. I found it difficult to sleep as a result but understand this was outside the control of the airline. A bit more legroom would have been nice but I booked economy so again that was on me."

Negativ: "Punctuality"

Negativ: "Check in too long 3 different queues Took too long to open check in Boarding not efficient Flight was delayed"

Negativ: "Incoming Delayed & outbound delayed 2 hrs as a result"

Positiv: "The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous."

Negativ: "There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized."

Positiv: "Nette Crew"

Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Self checkin, there was no line and things moved quickly."

Negativ: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."

Positiv: "Die Crew"

Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"

Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"

Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"

Negativ: "Einfach nur mal pünktlich"

Negativ: "The flight wad late becsuse of the immigration."

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"

Negativ: "Benachrichtigung das Flug gecancelt wurde"

Negativ: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."

Positiv: "clean and fast"

Negativ: "use airport finger in Lisbon airport"

Negativ: "There wasn't food or entertainment. Might want to add NA as an option in those categories"

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Freundliches Personal"

Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "All good"

Negativ: "Boarding slightly convoluted but ok"

Positiv: "Planes clean and in good condition."

Negativ: "Crowded and late departure."

Positiv: "what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on"

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"

Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"

Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Everything from the custumer service, flight departure on time"

Negativ: "Long waiting time for my connection flight but i booked it that way"

Positiv: "The fact that it was a direct flight."

Negativ: "First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better."

Positiv: "Food was good, but no champagne offered. The attendants were nice, though."

Negativ: "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."

Positiv: "Movies"

Negativ: "Food"

Positiv: "New and clean planes"

Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."

Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"

Negativ: "flug 24 min verspätet :-("

Positiv: "Nice staff"

Negativ: "If you are seating at the end of the plane they never have the 2 choice of meal and you are force to eat whatever is left, it happens more than once, seem to be the practice and is not fair to the costumer"

Positiv: "the crew was amazing and very polite"

Negativ: "the screens weren’t touchscreen and the headphones had to be held in a certain position to work. they also charged us the monthly salary of a mcdonald’s employee for bags..."

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"

Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Cheap aitfare"

Negativ: "On time takeoff Better food Television screens to watch movies Better selection of movies"

Positiv: "Food, and comfort"

Negativ: "Boarding process was a zoo..."

Positiv: "No complaints about the crew"

Negativ: "The in air entertainment didn’t work and the flight was 2 hours delayed."

Negativ: "Flight was delayed 2 hours and they never updated us while we were waiting or told us why. They changed planes and seat assignments without notice so the seats we selected we disregarded and we were not sitting next to each other. No entertainment and food was worst I’ve had on a plane."

Positiv: "Newer, clean interior. Seats had power plugs and the SATA Onboard entertainment app provided free movies, tv and music."

Negativ: "One of the male flight attendants was happy and engaging while the other was not friendly; and two of the female flight attendants were ok, while the younger two were unquestionably unfriendly."

Positiv: "The crew was great. Service was good."

Negativ: "Seat comfort and entertainment options."

Positiv: "Nothing"

Negativ: "Was delayed 4 hours"

Positiv: "Crew is wonderful. Very efficient boarding utilizing both front and rear doors of the aircraft"

Negativ: "Food was sub par. Older plane without tv screens"

Positiv: "The crew was great very attentive to everyone's needs and helping to see that our disembark went well. Great job and a great flight. We all got home safe."

Negativ: "I didn't like the fact that we lost one day in the Azores was supposed to arrive on Saturday morning instead we arrived Sunday after one a.m. and again we were delayed one hour."

Positiv: "Nothing special, staff was ok."

Negativ: "Departure delayed 3 times. Flight was supposed to be at 8h20 am and we get in the plane at 7h00 pm. We were stuck waiting in the Bus for 1 hour because meals were not all in the plane."

Negativ: "They lost our luggages twice (from Boston to Terceira so we didn't have anything for 3 days at Flores, and on the way from Boston to DC they lost again) would you please tell about this crammy job they are doing to President of American Air Line Paulo Menezes. They ruined our vacation, this moment I still didn't get my luggage yet. thanks Masako"

Negativ: "Expect major delays"

Positiv: "Crew were very pleasant. Seats are reasonably comfortable, with decent legroom."

Negativ: "Boarding was a bit chaotic. They called us all, and then we had to wait about 15 minutes, with everyone standing. They don't call by row number, so it's a free for all. Food was so-so. Dinner was fish, which was dry and had no sauce. The cake was also dry, unlike the delicious brownie we had on the flight to the Azores. (But that flight was delayed 6 hours!) I don't want to watch entertainment on my tiny phone. I wish they had seatback screens as other Trans-Atlantic flights do."

Positiv: "Jetblue airplanes"

Negativ: "I went to kayak.com to book a flight,kayak booked it threw flyus who booked thru sata aero..This was such a pain to deal with.My sata flight was delayed so much i Missed my connecting flight.Sata was closed so i had to get hotel room on my own accord.If I book thru kayak,kayak should be my contact,not the 3rd party.I wasted so much time and stresse. So much dealing with tracking down my info.For future travel I will consider other websites due to the complexity of your booking methods :/"

Positiv: "new plane with very few passengers"

Negativ: "The flight from Boston to Ponta Delgada was cancelled twice-- More than 30 hour delay"

Positiv: "Nothing"

Negativ: "No organization."

Negativ: "Worst international airline. Old aircrafts, no A/V equipment, really bad food and service."

Positiv: "The airline crew/staff was FAR MORE SUPPORTIVE than I have experienced in more than a dozen top ranked airlines. In particular, there was a crew member named GONCALO RODRIGUES, who seemed to have led every other member to perform at their best, by his model of service toward the passengers (customers). Such a staff can/must be utilized for training purposes and be rewarded in order to follow the concept of continuous improvement and stay abreast with leading airlines..."

Negativ: "There are a few points that need to bee taken into serious consideration - for instance - like as below: 1. More choice of meals on board... There was ONLY PORK containing meal served during the flight and nothing else was available, which came as one big surprise. 2. My Baggage did not get boarded... and had to waste a great deal of time... The misplaced baggage staff member at the Toronto airport need more training toward customers' satisfaction. 3. More choice for on-board entertainment"

Positiv: "The staff were nice, I was sitting in a bulkhead seat so that was nice to have extra room."

Negativ: "There was no entertainment (broken) and the meal was not the greatest."

Positiv: "Crew was very nice."

Negativ: "Flight was delayed, but they never made an announcement so we were overcrowded in airport waiting area, many people standing up, not enough seats, and we were kept in the dark Felt like we were being held hostage. Instead of boarding by rows, they let everyone go through all at once which caused the aisle in plane to be blocked. No organization as far as boarding."

Positiv: "nothing"

Negativ: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Positiv: "Crew was pleasant and helpful"

Negativ: "Seats were very tight and uncomfortable."

Positiv: "It was clean."

Negativ: "The vegetarian meal flying to the Azores was good but coming back to the US it was awful."

Positiv: "Did not like anything about this airline!"

Negativ: "The flight took off 2 hours late. There wasn't enough food for all the passengers on the flight. The flight attendants looked miserable, but were trying their best given the circumstances. The airplane was outdated, the seats not comfortable, and no in flight entertainment. SATA/Air Azores has a monopoly on the flights in and out of the Azores to the USA and no other airlines are allowed to flight that route. They should be ashamed of themselves by the way they run this airline and treat the passengers."

Negativ: "Currently sitting waiting for gate."

Positiv: "The price was right. All pre-flight personnel were very helpful and friendly. The flight was short and did exactly what it was intended to do."

Negativ: "Don't expect any entertainment or decent amount of room. They cram you on and off you go. Worth it for me ..."

Positiv: "Everything was smooth and comfortable"

Negativ: "There is no in- flight entertainment."

Positiv: "Delayed 4 hrs; boarding agent couldn't give any details (meanwhile me kids are screaming); seats were narrow and I couldn't lift the armrest up out of the way. Food was terrible. No entertainment visible from our seats and the headphones didn't work. Flight from BOS was much of the same. NEVER FLYING SATA AGAIN!"

Positiv: "the crew were nice and the food was free"

Negativ: "Because we didn't get the required boarding passes in Barcelona (and didn't know we needed them) when we got to the Azores we had to run around through additional passport control, to the ticket desk because the gate agent had no means of issuing a boarding pass, back through security, through more passport control. Stupid. The plane itself was really uncomfortable, and being stuck in the tiny seats surrounded by screaming children, with no wifi or in-flight entertainment was torture."

Negativ: "Service. Food. And the return was worse - they cancelled two consecutive flights with no notice, causing us to stay three extra days, incur connection fees, other costs, and they could care less. Wound up flying to Lisbon on Ryanair. SATA says no refund. Worst airline in the world. We would never go back to Azores, thanks to them."

Positiv: "We read several bad reviews of Azores Airlines but our flight over to the islands and back to Boston was smooth riding and on time if not early. Our three interisland flights were also easy and on time, staff great."

Positiv: "Excellent and efficient flight crew."

Negativ: "Same meal as previous flight."

Positiv: "Nothing"

Negativ: "See above comments"

Positiv: "The crew on the plane were pleasant and helpful. We landed safely."

Negativ: "- The one hour delay from Boston to Delgada one week earlier - The FOUR hour delay from Delgada on 6/21/17 - The personnel at the airport were not very helpful in communicating why the flight was late, nor what the accurate time for the next flight would occur - The fact that NO ONE apologized for this tremendous inconvenience until we landed in Boston and ONE flight attendant said "sorry for the delay"...... - The fact that there was NO attempt to make this delay right...... - Unfortunately, your online presence is horrible and will get worse because of this. Eight hours of actual round-trip flight time should not have to come with 5 hours of delays! Especially since it was perfect weather throughout! Very very disappointed in the entire trip."

Positiv: "Free food and drinks."

Negativ: "Flight delayed and we got no information about why. Few updates and bad communication in general. Faced same problems on way to Sao Miguel - only that trio was delayed almost 20 hours. Will avoid that airline in the future if possible."

Positiv: "Nothing"

Negativ: "Flight got cancelled and passengers were left hanging at the airport overnight sleeping on a cot. And refunds are a big hassle after the cancellation. Worse experience ever."

Positiv: "Free wine with dinner. crew was attentive."

Negativ: "had to walk a long way on the tarmac to get to the plane."

Positiv: "Nothing"

Positiv: "the crew is nice"

Positiv: "The flight crew was absolutely wonderful and very helpful with our 3-year-old son. He keeps asking to go on plane again because of how attentive they were and made his trip very enjoyable."

Negativ: "No entertainment at all. The seats could have more recline as it was an overnight flight and nearly impossible to sleep. The trays for business class are so close that it is awkward and uncomfortable to use."

Positiv: "The crew is very friendly and helpful."

Negativ: "They crammed way too many seats into the planes; it's really awful if it's a full flight, and if you're claustrophobic or prefer space around you, forget it! When the guy in front of me reclined his seat, his head was practically in my lap. Some tray tables were broken. The planes seem old. But it's the only airline that flies to the Azores from the U.S., I believe, so this is the only option. They also very slow, and we left late to and from the Azores."

Negativ: "The delay of over 12 hours was terrible. I'm sure most people will complain as everyone was furious. The staff didn't provide any guidance towards what the problem was or how long we could be waiting. Their communications were guesses at best."

Positiv: "Nothing. We didn't take this flight because of the SATA airline strike which left us stuck in Ponta Felgada for 2 days."

Negativ: "We were majorly inconvenienced when finding out our flight was delayed, then cancelled completely, the. It happened again the next day. Lost 2 days of our trip whih were supposed to be in Lisbon. We found a Ryanair flight to Porto just to get to the mainland. What a nightmare. Never flying with Azores/SATA again!!"

Positiv: "Food improved from our first overnight experience"

Negativ: "No entertainment, some crew members wee rude and messy (spilling food/drink and unapologetic) where others were exceptional. Limited places to sit in between flights at gate (had to depart plane and reload even though we had same exact plane/seats)"

Positiv: "It was a economical flight. The food was pretty good as well."

Negativ: "We had changes to pretty much every leg of our flights. One was delayed by 2.5 hours. I understand that flights get delayed but they hardly gave us any information as to what was going on. The flight was pretty smooth but the flight attendants didn't seem interested in our comfort. They weren't rude but they weren't pleasant either. I guess I'm used to a different style of service that I did not receive on Azores."

Positiv: "On time flight , friendly service overall all great"

Positiv: "Price, friendly crew"

Negativ: "jammed in and not too comfy seats"

Positiv: "We got home alive. It was the first on time flight we had during of 4 flights with Azores air."

Negativ: "Seats literally had duct tape on them. Food was atrocious. They only entertainment was the old two prone headphones and 8 looping crackly audio stations. On a calm day landing in in boston we set down one side of the rear landing gear, then the other, and squiggled down the runway. As the pilot didn't touch down early enough on the runway he had to really jam on the brakes. It was greeted with a round of applause because landing alive with azores air seems to be worthy of applause by the regulars... Least legroom of any airline. Bathroom was disgusting after 2 hr. Toilet paper was seemingly wadded up and stuck back into the dispenser. Nobody ever got new paper. Ran out of paper towels as well..."

Positiv: "Large comfy seats."

Negativ: "Among the drawbacks, long immigration lines in LIS, despite the opportunity to go thru immigration in the Azores - lost opportunity for the airline to market its efficiency and convenience."

Positiv: "Friendly crew, flight was comfortable enough"

Negativ: "No entertainment or choice in meals"