Location Operations Manager (Addis Ababa) | SOS Children’s Villages International (2023)

Who we are

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SOS Children’s Villages Ethiopia is an International Non-governmental organization and a member of SOS Children’s Villages International Federation. We started our humanitarian work in Ethiopia with the opening of our first Village in Mekelle, Northern part of Ethiopia in 1974. Since then, we have expanded our programs to different regions where there are significant needs for intervention and where we believe we can work in partnership with all relevant actors to bring sustainable positive outcomes for children’s and young people.

Today, we have grown significantly to meet the persistent challenges that confront Ethiopian children who have lost parental care and those that are at risk of losing their parental care. Working in close collaboration with international donors, local government and community based organizations across seven program locations; we aspire that every child grows up with love, respect and security.

Why we need you?

We are looking for an Operations Manager who will responsible for the human resources, finance, administrative, procurement, and logistics activities of the respective program location of SOS Children`s Villages in Ethiopia. S/he will effectively lead the internal control strengthening of program location by ensuring that full compliance with SOS CV financial, human resource, administrative, and procurement procedures and standards is practiced and adhered to.

What we provide?

An amazing work environment that promotes personal growth through providing professional space to grow and advance your career!

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Your role?

While working with us an Location Operations Manager, you will be in charge of the following,

Leadership and Planning

  • As a member of the Location Management Team, the Operations Manager advises the Location Program Director on overall location operations.
  • Oversees the development of the annual budget for the Program Locations, ensuring that organizational objectives are financially supported as efficiently as possible.
  • Participates in the planning of program interventions, including proposal development, in accordance with the organization's mission, policies, strategies, and available resources.
  • Establishes the Operations team's annual plans, objectives, and priorities in consultation with the Location Management Team and respective National Office functions.
  • Ensures necessary linkages with other functions and networks within the region, as well as participation in national, ensuring that the operations are appropriately represented.
  • Ensure that the organization’s efforts and resources are targeted at the most vulnerable children, families and communities.
  • Builds the capacity of operations staff through knowledge sharing activities, ongoing coaching & support, training & development.
  • Manage and regularly update project/program budget and expenditures and coordinate with project/program teams to ensure adherence to contract, budget burn rate, and spending commitments.
  • Play a key role in supporting program effectiveness and efficiency by providing comprehensive day-to-day operational support to the projects/programs and each functional area, including but not limited to contract management, reporting, human resources, finance, procurement, logistics, IT/communications, and security

Human Resource and Organizational Development – HROD

  • Supports Human Resource and Admin Coordinator in Human Resource planning and management of the program location.
  • Ensures that operation and program co-workers receive adequate, on-job training and development, to build their effectiveness on finance and compliance matters
  • Responsible for ensuring set internal controls and guidelines are in line with the approved organogram and various levels of staff Supports in human capacity development for Operations team
  • Supervise payroll for the location based on the approved salary scale, ensuring that statutory deductions are accurate and promptly remitted.
  • Takes a lead role in the recruitment, orientation, and performance appraisal of Operations team
  • Conduct regular performance appraisals for the operations team and ensure that program team are also reminded of the same on time and provided necessary follow-up and support
  • Ensure all location HR activities from recruitment to departure are in line with organizational policies, standards, and country’s labor law.
  • In collaboration with project/program team, ensure that projects human resource plans are prepared with adequate work force and other resources.

Financial Management

  • Leads program location annual budget development process that includes managing the annual work plan, life-of-project and activity budgets and ensuring compliance of program expenditures with approved budgets; ensure the consistency, inclusion and accuracy of costs and that they comply with agreed policy and practices, and work with staff in developing budgets for technical activities as necessary.
  • Revise overall and sub-budgets as needed throughout the work plan year.
    Maintain systems for program budget monitoring and tracking that include financial and contractual data.
  • Provides routine pipeline analyses to projects under program location. Also, provide any ad hoc reports requested by National office/ Donors. In addition, perform routine financial analysis on program expenditures, documenting and monitoring overall performance, analysing trends, and identifying gaps to ensure efficient and sound project management.
  • Monitor adjustments to the annual budget whenever required.
  • Takes a lead role in monthly requests of funds, based on budget and cash flow projections, to ensure the program has all the necessary funds for the operations.
  • Prepare risk assessments and coordinate and monitor mitigation measures
    Takes a lead role in managing program locations bank relations, bank accounts and their management.


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  • Responsible for implementation and management of SOS Child Protection Policy in the National Association
  • Ensures that co-workers and programs do no cause harm to children and young people and that they are not exposed to the risk of harm and abuse
  • Responsible to report any concerns the organization has about children’s safety in its programs and within the communities to the appropriate authorities
  • Ensures that co-workers act within national law, Child Protection Policy, Code of Conduct and other child safeguarding requirements.

Job Requirements

Up for the challenge...

Then check out our criteria’s:

Must Criteria

  • Education: A Master’s degree in finance or accounting, business administration, or any other related field of study from a recognized institution of higher learning.
  • Experience: A minimum of 7 years working experience with progressive responsibility for finance, human resource and administration in a medium or large organization, preferably in the NGO sector with at least 5 years in a management position.

Competencies – Knowledge, Skills, Abilities

  • A solid understanding of financial statistics and accounting principles, with working knowledge of all statutory legislation and regulations pertaining to finance, and the ability to guide and lead employees to ensure appropriate financial processes are being used
  • Sound knowledge in Human Resources Management to strategically manage program locations Human Resource
  • Proficient user of d MS Office productivity tools – especially advanced Excel and Dynamic 365.
  • Understanding and knowledge of Ethiopian Labour law, tax ACSO and other relevant regulations
  • Extensive understanding of financial trends both within the organization and general market
  • Strong people engagement and influencing skills with the ability to build relationships, communicate, present, negotiate and resolve conflicts
  • Analytical - synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data;
  • Experienced leader of diverse people and processes with the ability to lead, develop and direct team members to deliver to high performance targets and standards.
  • A demonstrated adaptability to drive change and transformation.
    Able to work under pressure, with strong organizational, planning, prioritization and execution skills and the ability take accountability for results and achievement of objectives.
  • Enthusiastic, decisive, pragmatic and dynamic hands-on individual with a sense of urgency, attention to detail, thoroughness and unquestionable integrity.
  • Must have no criminal record and a demonstrated understanding of children’s issues and rights.
  • Language Skill: fluency in English, Amharic, and the local language

How to Apply

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Excited to take on a new Challenge..

Then send us your application (application letter, detailed CV containing contact detail of there references) electronically through SOS Children Villages Application portal (ICIMS)

Female candidates are highly encouraged to apply.

Only shortlisted candidates will be contacted.

SOS Children’s Villages Ethiopia holds strict child safeguarding principles and a zero-tolerance policy for conducts of sexual harassment, exploitation and abuse in the workplace and other places where the organization’s activities are rendered. Parallel to technical competence, recruitment, selection and hiring decisions will give due emphasis to assessing candidates value congruence and thorough background checks, police clearance reference check processes.

SOS Children's Villages Ethiopia provides equal employment opportunities to all co-workers & qualified applicants without regard to race, colour, religion, gender, ancestry, national origin, age, disability, marital status, or class.

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